By Logging
in you agree to our Terms and conditions and privacy policyÂ
Customer
Registration.
To send money overseas, you must fill out the Flyworld Money
Exchange customer identification form with all the details required and provide
certified identification documents acceptable to Flyworld Money Exchange. It is
your responsibility to provide Flyworld Money Exchangewith correct details when
using Flyworld Money Exchange transfer services
You will be solely responsible for the genuineness for each and
every document submitted to Flyworld Money Exchange
Money Transfer Request.
You may initiate online money transfer request using our online
portal. We will provide a confirmation of the transfer request and transaction
Number on the screen at the time of your request . It
is your sole responsibility to input all the required information in a correct
and complete manner .Wewill not be responsible for any losses resulting from
the incorrect /Incomplete information submitted by you
Cancel Registration
Flyworld Money Exchangeat any time may cancel or suspend
registration of a customer at it sole discretion with out
assigning any reason whatsoever
Change in Registration Details
In the event of any change in the content and status of the
Primary Identification details /Address/ you must promptly inform Flyworld
Money Exchange or in your profile
Payment of Fund
For all transfer request you make, you agree to deposit or Transfer
amount and applicable fees to in to our bank account. Your application will
only proceed once we receive fund in our designated bank account from you. ItÂ’
your responsibility to add the transaction number TRN when you transfer money
to our bank account.
COMPLIANCE
Anti-Money
Laundering
We are subject to AML/CTF laws.
Accordingly, you consent to us disclosing in connection with AML/CTF laws any
of your personal information (Privacy act 1998) we may have
Flyworld Money Exchange transfer
request are initiated, only up on a ascertaining
veracity of the transfer request from the customer; evidencing the source of
income or convincing such transfer request are initiated for bonafide purpose. Scanned copies of the valid supporting
document must be send to us immediately after submitting transfer request. We
process such transfer request only after ensuring with the compliance
details.Â
Your obligation on AML/CTF Compliance:
You declare and undertake that the payment of funds to the beneficiary account
with your instruction by us will not breach any law in Australia or in any
other country
The Flyworld Money Exchange Pty
LtdReports cash transactions of AUD $10,000 or more (or foreign equivalent)
including details of the person transacting to AUSTRAC, regardless of whether
they are our customer or not.Apply customer identification Standards to
identify and verify anyone wishing to perform specific transactions. This may
require our staff to ask you for personal information, including identification
documents.
What does this mean?
You may be required to provide
personal information, such as driver's license, passport, birth certificate or
other documents as required.
For more information.
Visit the AUSTRAC
website:
http://www.austrac.gov.au
Use of the
App:
Flyworld Money Exchange may at its sole discretion, provide an App
facility for customers who register for online services. If the facility is
provided, you agree to the following.
In consideration of you agreeing to abide by these Terms and
Conditions, we grant you a non-transferable, non-exclusive license to use the
App, subject to these Terms and Conditions, our Privacy Policy and the
applicable app-store terms (incorporated into these Terms and Conditions by
reference) as may be amended from time to time. We reserve all other rights.
Except as expressly set out in these Terms and Conditions or as
permitted by any local law, you agree:
(a) not to copy the App (except where such copying is incidental
to normal use of the App, or where it is necessary for the purpose of back-up
or operational security); and
(b) not to rent, lease, sub-license, loan, alter, translate,
merge, adapt, vary or modify the App.
You acknowledge that the App has not been developed to meet your
individual requirements, and that it is therefore your responsibility to ensure
that the facilities and functions of the App meet your requirements.
We only supply the App for domestic and private use. You agree not
to use the App for any commercial, business or resale purposes, and we have no
liability to you for any loss of profit, loss of business, business
interruption, or loss of business opportunity. Specifically (but without
limitation), we do not accept any liability for loss or damages to you or any
third party resulting from any delay in us processing an Instruction or refusal
by us to execute a Transfer Request pursuant to these Terms and Conditions.
The App is provided to you free of charge and as a result no
representations, conditions, warranties or other terms of any kind are given in
respect of the App, and all statutory warranties and conditions are excluded fully
possible under applicable law.
In relation to your use of the App, we do not, in any event, to
the extent permitted by law, accept responsibility for:
(a) any failure to perform the Services, or any losses or delays in
the transmission of messages, due to circumstances outside our control or due
to our obligations under any applicable laws, rules or regulations;
(b) malfunctions in communications
facilities which cannot reasonably be considered to be under our control and
that may affect the accuracy or timeliness of messages we send to one another;
(c) errors in the App or with the Service caused by incomplete or
incorrect information provided to us by you or a third party; or
(d) any loss or damage suffered by you as
a result of you using our App on a ‘jailbroken’, ‘rooted’ or otherwise m
fied
device.
FLYWORLD
MONEY EXCHANGE
TERMSOF ÂUSE
The WebSite
By visiting this website and accessing the information, graphics
and contents, you are agreeing to comply with the terms and conditions provided
in this legal document. It is very important for a visitor to abide by the
terms and conditions listed here, while accessing any area of our website.
Should you evade any of these conditions, your sole option is to straight away
move out from this web site. www.flyworldmoney.com.au believes that all
information contained in the website is correct and no warranty is assured for
the accuracy or reliability of the information contained. We disclaim all
liability and responsibility for any direct or indirect loss or damage which
may be experienced by any recipient by relying on the information contained in
or omitted from our web site.
Access to Private Area with Username and
Password – When you enter into a Client Agreement with us, you will be able
to
obtain a username and password with unlimited or prescribed levels of authority
in order to enable you and your authorized representatives to access the
Private Area of the Website and use the Services.
You
accept these terms and conditions of use each time the Private Area is accessed
by anybody using your username and password. Flyworld Money Exchange will not
check the identity of the user every time the username and password are used.
It is your responsibility to ensure the security of your username and password.
Flyworld Money Exchange will be entitled to assume that anybody who uses the
username and password has your full authority to do so and accepts no
responsibility for misuse or unauthorized access unless you have notified Flyworld
Money Exchange
Links and Advertisements The hyperlinks, advertisements and
pointers to other websites published in this website do not form part of
www.Flyworldmoney.com.au and that any information, data, opinions, advice, or
statements contained within such websites are not under our control and
responsibility. You are allowed to enter those websites entirely at your own
risk
Disclaimer The materials contained in this website are provided
without warranty of any kind. www.flyworldmoney.com.au will not be liable for
any damages arising out of the use of, or inability to use the website. We do
not provide warranty to the accuracy or completeness of the information, text,
graphics, links or other items in the website. www.flyworldmoney.com.au may
make changes to this website at any time without prior notice. Information
within the website may contain technical inaccuracies or typographical errors.
We reserve the right to make changes, corrections or improvements to the
materials published in this website at any time, without notice.
No Liability for Delays or Technical Problems - Subject to any
conditions and warranties implied by legislation and to the terms of the client
agreement you have with us, Flyworldmoney Exchange excludes liability for any
delay, interruption or unavailability of the Website. You acknowledge that we
operate an online dealing platform that could be subject to technical, or
other, problems, the nature and duration of which may be beyond our control.
Our Service also involves the use of intermediaries who are outside our
control.
EVENTS OUTSIDE OUR CONTROL - We will not be liable or responsible
for any failure to perform, or delay in performance of, any of our obligations
under these Terms that is caused by events outside our reasonable control
(Force Major Event). A Force Major Event includes any act, event,
non-occurrence, omission or accident beyond our reasonable control and
includes, but not limited to the following strikes, lock-outs or other
industrial action; or civil commotion, riot, invasion, terrorist attack or
threat of terrorist attack, war (whether declared or not) or threat or
preparation for war; or fire, explosion, storm, flood, earthquake, subsidence,
epidemic or other natural disaster; or impossibility of the use of railways,
shipping, aircraft, motor transport or other means of public or private
transport or impossibility of the use of public or private telecommunications
networks. Our obligations under these Terms are suspended for the period that
the Force Major Event continues,and will extend the
time to perform these obligations for the duration of that period. We will take
reasonable steps to bring the Force Major Event to a close or to find a
solution by which our obligations under these Terms can be performed despite
the Force Major Event.
Jurisdiction www.flyworldmoney.com.au reserves the right to take
whatever legal action necessary for the security of this website and the
intellectual property rights of the information. Such actions will be initiated
for the breach of the Copyright Act 1968 (Cth), Trade
Marks Act 1995 (Cth), Trade Practices Act 1974 (Cth) and the Privacy Act 1988 (Cth),
breach of contract and any obligation of privacy. All our legal notices and
your use of this web site will be governed by and interpreted in accordance
with the laws of Victoria, Australia. While using our website you are
completely and permanently submitting to the jurisdiction of the courts of that
State. Any misuse of our information without our consent will be liable for prosecution.
FLYWORLD
MONEY EXCHANGE Privacy Policy
Responsibility
FLYWORLD MONEY EXCHANGE is responsible for all personal
information you provide to it and will deal with that information in accordance
with the following Privacy Principles.
FLYWORLD MONEY EXCHANGE has implemented procedures to implement
its Privacy Principles and to deal with complaints and enquiries. Our
Compliance Manager has overall responsibility for ensuring that FLYWORLD MONEY
EXCHANGE and its employees, agents and subsidiaries comply with our Privacy
Principles. Our Compliance Manager may be contacted in relation to any enquiry
or complaint at:
info@flyworldmoney.com.au
Privacy
Principles
Purpose
FLYWORLD MONEY EXCHANGE will collect personal information only for
the purpose of providing its services to you or for any purpose that is
directly incidental to the provision of those services. In the event thatFLYWORLD
MONEY EXCHANGE wishes to use your personal information for any other purpose,
it will identify such purpose and obtain your consent before doing so, unless
the new purpose is required by law.
FLYWORLD MONEY EXCHANGE is always willing to explain to you the
purposes for which your information is being collected.
Consent
FLYWORLD MONEY EXCHANGE will seek your consent to the use of your
personal information expressly. For example, FLYWORLD MONEY EXCHANGE will rely
on your expressed consent when you register in our website and give us your
name, address, telephone number and other details necessary for us to verify
your identity.
You may withdraw your consent at any time, subject to any legal
restrictions and subject to any contractual restrictions you have already
entered into with us, and provided that you give us reasonable notice in
writing. We will explain to you the implications of such withdrawal.
If you are registered with Flyworld Money Exchange, we may from
time to time send you information that is relevant to the provision of our
services. If, at any time, you do not wish to receive that information, you may
by sending us an email opt-out and request that you are not included in any
future mail-outs.
There may be circumstances in which FLYWORLD MONEY EXCHANGE is
obliged to collect, use, or disclose certain personal information without your
consent. Such circumstances include:
a serious and imminent threat to someone's life, health or safety;
a serious threat to public health or public safety;
unlawful activity has been, is being or may be engaged in;
disclosure is required or authorized by law;
FLYWORLD MONEY EXCHANGE reasonably believes that the use or
disclosure is necessary for the prevention, detection, investigation,
prosecution or punishment of:
criminal offences, breaches of a law imposing a penalty or
sanction or breaches of a prescribed law;
the enforcement of laws relating to the confiscation of the
proceeds of crime;
the protection of the public revenue;
the prevention, detection, investigation or remedying of seriously
improper conduct or prescribed conduct; or
the preparation for, or conduct of, proceedings before any court
or tribunal, or implementation of the orders of a court or tribunal.
If FLYWORLD MONEY EXCHANGE is obliged to use or disclose your
personal information under paragraph 4, it will create a written report of the
use or disclosure.
Limiting Collection and Retention of Information
FLYWORLD MONEY EXCHANGE collects your personal information in
order to provide our products and services to you and satisfy our regulatory
obligations under relevant anti-money laundering laws, for example, in
Australia the Anti-Money Laundering and Counter-Terrorism Financing Act 2006.
In order for us to satisfy our regulatory obligations under
relevant AML/CFT Laws, for example the obligation that FLYWORLD MONEY EXCHANGE
takes reasonable steps to verify the identity of its clients, FLYWORLD MONEY
EXCHANGE may disclose your personal information to our external Credit
Reporting Agency.
FLYWORLD MONEY EXCHANGE may request the Credit Reporting Agency to
provide an assessment of whether
yourÂpersonal
information given to us
matches (in whole or part) personal information contained in a credit information
file in the possession or control of the Credit Reporting Agency.
The Credit Reporting Agency may use your personal information such
as the
name,
residential address and date of birth contained in credit information files of
other individuals, for the purpose of preparing such an assessment.
The Credit Reporting Agency will then provide FLYWORLD MONEY
EXCHANGE with such an assessment. We will notify you in writing if we are
unable to verify your identity using a Credit Reporting Agency. We will give
you alternative means of verifying your identity, for example, by going to one
of our branches with your Photo ID.
In some circumstances, we may also disclose your personal
information to intermediary banks in order to process certain transactions on
your behalf, for example, by disclosing your name and address
FLYWORLD MONEY EXCHANGE will disclose your personal information
and details about your transaction to AUSTRAC.
The amount and type of information collected by FLYWORLD MONEY
EXCHANGE will be limited to that which is necessary to provide our services.
Personal information shall be retained only for as long as may be
necessary for the fulfilment of the purpose for which the information is
collected. However, you should be aware that FLYWORLD MONEY EXCHANGE is obliged
under relevant anti-money laundering and counter-terrorism legislation to
retain information relating to personal identity for 7 years
Subject to any legislative requirements, FLYWORLD MONEY EXCHANGE
will destroy, erase, or make anonymous your personal information when it is no
longer required to fulfil the purpose for which it has been collected.
If you refuse or fail to provide any requested information, FLYWORLD
MONEY EXCHANGE may not be able to process any transaction/s for you.
Accuracy
FLYWORLD MONEY EXCHANGE will make reasonable efforts to ensure
that your personal information is sufficiently accurate, complete, and
up-to-date to minimise the possibility that
inappropriate information may be used to make a decision
about you.
FLYWORLD MONEY EXCHANGE will not routinely update your personal
information, unless such a process is necessary to fulfil the purposes for
which the information was collected. In accordance with the Client Agreement,
you must notify us as soon as possible if any of the information you have
provided to us has changed.
Safeguards
FLYWORLD MONEY EXCHANGE has in place a range of security
safeguards to protect your personal information against loss or theft, as well
as unauthorized access, disclosure, copying, use, or modification, regardless
of the format in which it is held.
The methods of protection may depend on the sensitivity of the
information and the format in which it is contained. Security measures employed
by FLYWORLD MONEY EXCHANGE include:
technological
measures
including SSL 128 bit encryption for all data transfers over the Internet;
physical measures such as locked filing cabinets and restricted
access to offices;
FLYWORLD MONEY EXCHANGE ensures that its staff are aware of the
importance of maintaining the confidentiality of personal information.
Access
FLYWORLD MONEY EXCHANGE will upon request [and within 10 days of
any such request] allow you access to your personal information. The requested
information shall be provided or made available in a form that is generally
understandable.
In circumstances where you point out to FLYWORLD MONEY EXCHANGE
that any information held by us is inaccurate or incomplete, we will take
appropriate action to amend the information as required and, if necessary,
notify any third party of the correction.
FLYWORLD MONEY EXCHANGE may be prohibited by law from providing
you with access to your personal information. For example, when the disclosure
could:
threaten the safety or physical or mental health of an individual
other than you;
reasonably be expected to cause immediate or grave harm to your
safety;
Complaints
FLYWORLD MONEY EXCHANGE has procedures in place, to receive and
respond to, complaints or inquiries about our policies and practices relating
to the handling of personal information. For more information, please email to
info@flyworldmoney.com.au.
FLYWORLD MONEY EXCHANGE takes all complaints seriously and will
investigate all complaints.